Whilst some students prefer to have a regular timetable for structure, others need to book as and when and that's ok too. Simply let you tutor know when you're free and they'll book a session in as you go along. You can pause whenever you like or book as many sessions as you need to in the week.
For peace of mind, we offer a money-back guarantee. If for any reason you're not happy with the class, we will refund you the cost of the package. We're confident that won't happen but it's there to provide you with reassurance!
We have a 24-hour cancellation policy in place (we don’t like doing it but we hope you understand). As the tutor’s time has been reserved in advance, we pay them for the class as we think that’s fair. So make sure you give your tutor as much notice as possible!
We offer a 5% discount if two siblings are learning with us or a student is studying more than one language.
We'll send you a link when you register and you can select the package you'd like: PAYG, 4, 8 or 12 hours. We accept all major credit and debit cards, as well as Apple and Google Pay, through Stripe. Your tutor will automatically be notified of your package and classes can then go ahead. We recommend packages are booked at least 24 hours in advance of scheduled lessons.
We do - we offer packages for those who wish to book more than 12 hours, 2:1 packages and homeschooling packages. Please email us for prices.
Nope! You can use them up whenever you like so if you wanted to pause for a week or longer, that's ok. Packages never expire.
Most students book classes in 1 hour slots but you're welcome to book 1.5 or 2 hour lessons. You can utilise the hours in your package as you like, it's flexible!
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