We're the language provider for Admiral Group plc and Amey plc for all their UK, European and global partners. We also count listed companies Atradius and Coface as clients.
We've worked with Google at their London office providing language sessions. We're working with Amazon Prime on the Hanna TV series and Disney is the latest client to join our list.
Our client the UK Foreign and Commonwealth Office required intensive Spanish lessons for British diplomats. We consulted with the NHS on healthcare interpretation projects.
Our work with the BBC, ITV and HBO is for language coaching and translation for multiple TV series. With The Economist and The History Channel, we were involved in interpretation.
Current and previous sectors include finance, tech, mining, manufacturing, healthcare, housing, travel and tourism.
Our language coaching projects with Premiership Football Clubs and M&C Saatchi Group plc were tailored for football managers and players.
Today's challenges
Training and development is #1 on the wish list of employee job perks. A multilingual workforce is win-win: companies benefit from engaged staff, increased employee wellbeing and greater diversity and inclusivity. Teams benefit from wider connections and networks colleagues resulting in innovation and creativity. Individuals improve their communication skills resulting in a positive impact on growth and development.
But IRL examples are just as important: our business language clients can sit next to their CEO and hold an insightful conversation, overcome nerves and give presentations in front of 1,000 people and deal with complex audits in half a billion dollar acquisitions - all in their non-native language.
Our success rate
We achieve this via a hybrid model of:
1. Tailored 1:1/group lessons - with drilled-down content specific to the financial and insurance sectors
2. Technology - cloud-based learning dashboard and app
3. Methodology - needs analysis, assessment and onboarding
4. Real-time progress tracking - quarterly Lab Reports, actionables and milestones
5. Check-ins – with a dedicated customer success manager
6. Reporting - to key stakeholders.
For individuals
Our language sessions are suitable for students who wish to learn or improve their language knowledge specialising in the financial and insurance industries alongside incorporating a broad overview of general topics. We offer language instruction in modern foreign languages including English, French, Spanish, Italian and German, as well as Mandarin, Russian and Arabic amongst others.
We tutor all levels from beginners to those who have some language knowledge, in which case we'll ensure you've consolidated the foundations so that you can progress to the next Common European Framework of Reference for Languages (CEFR) level, the internationally-recognised framework for language proficiency.
Classes will focus on terminology used in typical business scenarios including email communication, participating in and giving presentations, video conferences, financial reporting, competitor analysis, forecasting and budgets, LinkedIn updates, news articles, industry magazines, projects, business trips and culture. Whilst we use a textbook to provide structure to lessons, this is supplemented with authentic audio, video and speaking activities so that you reach fluency quicker by putting sentences together, asking questions and understanding answers. Of course, all skillsets of reading, writing, speaking and accent reduction, listening, grammar, verbs and vocabulary will be studied.
For insurance and financial employers
A multilingual workforce provides greater access and expansion into domestic and international markets. Brexit has highlighted the need for companies to engage further with European and global partners, suppliers and counterparts.
Our language lessons have increased employee confidence when working with colleagues, partners and their network, enabling them to build greater relationships, overcome challenges quicker and in turn boost stakeholder satisfaction. Speaking more than one language heightens cultural sensitivity and diversity to promote an inclusive work environment and increase collaboration across teams.
Bolt ons
We provide the following services for individuals and companies:
- Group sessions (in-house company training - in-office options available in London/Cardiff)
- Employment consultations (CVs/covering letters, interview techniques, professional references)
- Professional exams (FCE, CAE, English Proficiency and IELTS exams; DELF and DELE)
- Translation
- Interpretation.
Goal setting and language placement test to scope out your practical learning requirements and discuss your job description and role.
Bespoke proposal with selective options and packages to suit your timeline and budget.
Personal instructor matching and customer success manager allocated to support your studies and check-in with you.
Kick-off session to onboard the Learning Dashboard and begin lessons.
Real-time progress tracking with Quarterly Lab Reports™️, check-ins, gradebooks and certificates at specific milestones.
Reporting to key stakeholders including HR and L&D managers to assess progress and evaluate objectives.
I have to say she is at a totally different level to any other tutor I had. I have made great progress with her, as she is doing less textbook work and more interactive conversation which suits me down to the ground.
I highly recommend if you are considering learning a language. I have continued to use Spanish ... and this has opened up many opportunities. I will certainly use (MLL) again should I decide to extend my language skills.
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